Tickets and incidents, always in sync
Workia integrates with ServiceNow, allowing tickets and incidents to sync between Workia and ServiceNow. Less manual entry, fewer errors and mobility records aligned with your source of truth.
Paste the credentials from your ServiceNow instance. Setup takes minutes.
Easy configuration
Connect Workia to ServiceNow using your organisation's ServiceNow credentials (your IT team will provide these). Once enabled, the integration runs securely in the background — with no ongoing admin or manual syncing required.
Mobility queries in one place
Incoming mobility queries raised in ServiceNow sync straight into Workia ticketing, so your team answers them where the case data lives. Updates and resolutions flow back to ServiceNow — no chasing across two systems and no duplicate entry.
All the tools for connected mobility ticketing
Quick integration setup
Add ServiceNow credentials and connect — setup takes just minutes.
Real-time ticket sync
Keep tickets and incidents aligned across both systems automatically.
Learn moreOne shared view
Mobility and service desk teams work from the same ticket status.
Reduce admin effort
No re-keying queries — incoming tickets land in Workia ready to action.
Lightweight and low maintenance
No custom configuration or ongoing upkeep required — it just works.
Nothing gets missed
Every mobility query raised in ServiceNow is tracked through to resolution in Workia.
Ready to make global mobility easier?
See Workia in action. Book a guided walkthrough or jump straight into a self-serve product tour.
