In a world that is increasingly interconnected and globalized, the management of a globally mobile workforce has become a crucial element of business strategy. From traditional long-term assignments to virtual and remote work arrangements, the landscape of global mobility is constantly evolving, shaped by both internal business needs and external factors such as technology and the COVID-19 pandemic. In this news and knowhow, we will explore the evolution of global mobility, current trends in the industry, and the challenges that lie ahead for global mobility teams.
Before we look at the current trends in global mobility, it is worth looking back over recent history, to identify how the management and structuring of international assignments has changed. Is there anything that we can learn from the evolution of Global Mobility?
Going back to the 1980’s 🦖, the world of global mobility was relatively straight forward. Moves were called assignments. They typically fell into two categories, those to aid personal / career development and, perhaps more commonly, those that were driven by business need, for example skills required for a specific project in a different country or transferring knowledge in a new market.
Most assignments used the traditional balance sheet approach ⚖️, which included paying assignment related allowances with gross-ups, hypothetical tax, or net pay arrangements.
It wasn’t unusual for people to remain “on assignment” for many years, on all of those allowances. 💰💰😁
The ability to track people was such that sometimes it seemed as though people had been “forgotten about” – stories of expats who started life in one location and were “discovered” ten years later elsewhere still on full assignment allowances were not uncommon!
By the 1990’s more businesses were starting to focus on the cost of these assignments and we saw the introduction of a “laisse faire” approach, where some companies just gave employees a lump sum and told them to work everything out for themselves.
This attempt to create less rigidity and reduce costs, created huge business risks – some employees didn’t understand the local withholding and reporting requirements, resulting in compliance challenges for the employer. Others would live in inappropriate, and sometimes unsafe, accommodation, so that they could retain more of the cash for themselves ⛺.
Moving into the 2000s , technology started to be seen as a potential enabler, some software companies started to create mobility programs.. on CDs. And many businesses started using spreadsheets to track and manage assignments. However, the laissez-faire approach was still creating too much business risk. Companies were looking for other ways to manage costs, and we saw the emergence of "local plus" assignment packages. Employees would be transferred onto a local contract, with a few additional allowances, such as housing, as part of the package while they settled in. Career expats were becoming less common.
As we moved into the 2010s, technology was making it much easier to track and manage assignments. Robust technology solutions were introduced into the market, which, for those who could afford them, really transformed the way in which global mobility was managed. However, trying to manage employees while they worked overseas continued to be a challenge. Taxing authorities became more focused on collecting the additional revenue that globally mobile people working in their country generated, and employees felt nervous about being "spied on" by their employers.
The COVID-19 pandemic has had a significant impact on global mobility. With remote work becoming the norm, many employees found themselves working from overseas locations, leading to the emergence of the concept of working from anywhere. While some businesses are returning to their less flexible ways 🚫🏝️ and asking employees to return to the office, others are embracing flexible working, allowing their employees to work from anywhere as long as they can do their job effectively without creating additional risk or costs for the employer.
With many countries advertising "digital nomad" visas to attract people, there is an increasing trend of employees requesting to work from overseas locations. However, these shorter types of moves can often be more complicated, as the employee may still be liable to tax in their home country while also potentially becoming liable to tax in the overseas location.
Looking back at the evolution of global mobility, there are lessons to be learned to inform and shape the management of international moves in the future.
And finally, a new challenge on the horizon for Global Mobility teams. How do businesses enable a globally mobile workforce, as well as reducing CO2 emissions, as part of their ESG goals? That’s a topic for another day.